Jun. 2nd, 2001

effervescible: (saturn)
Today at work was...well, if not the center circle of Hell, certainly one of the outer rings. First it was slow and *really* boring on account of cold weather and graduation parties, but then I got to run drive through for the last two hours and bam. The most disorganized line of customers ever. People making changes, adding stuff to the order at the window, correcting me....trust me, this may not seem like much, but in an ice cream store where we make every order individually (as opposed to, say, McDonald's constantly making fries...ice cream melts dontcha know), it really really is. I'm usually especially nice to the old ladies, but this one old biddy ordered a fish sandwich--I even repeated the order back to her--but then bitched that she ordered a grilled cheese instead. I reminded her that I read the order back, like we're supposed to do, and she just said she couldn't hear well. THEN WHY IN THE HELL DID YOU CONFIRM THE ORDER? Why didn't you admit that you couldn't hear it? If you're *that* sure that I repeated what you wanted and not what I heard, then the problem lies with you, not me. This is a real pain in the ass thing to change, especially with the constant stream of cars and little backup I was getting. Another guy asked for three vanilla cones dipped in chocolate--Kyle was on the other headset by then, and he confirmed--and I repeated the order but when he got to the window, the guy insisted he ordered chocolate and would not hear anything else. Fucker. I kicked the trash can really hard a couple of times. Hey, it was the can or this guy's face. It's getting me all pissed off again just thinking about it.

A while before I left, I thought how good it would feel to just come home and cry and feel bad for myself, but no. I also realized that I am a stronger person than that, I don't need to cry and whimper to make myself feel better. I can take it. I'll save my tears for the things that really matter.

In closing, two thing to remember when you order fast food:

1) Size is an essential part of your order. Don't you dare order a Blizzard and then look at me blankly when I ask what size.

2) You're not perfect. Don't act like anything that goes wrong is automatically the server's fault, because it just might be your ineptitude. The server is not out to get you, they just want to give you your stuff and get you gone. They have to deal with a lot of stupid people, so do a good deed and don't rag on them.

So that one was a bit vaguer. Sue me.

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Jaina

July 2021

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